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Identify Information


Identify Information

Every time i login i get this message "We noticed that you provided incomplete identity information while setting up your account. To keep your account secure, we've limited certain features in your account. You'll need to provide the requested information to regain full access." How can i solve this problem please

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Esteemed Advisor

Re: Identify Information



Normally the information that they require is in the resolution centre.

If not then......

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.


have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: and @AskPayPal for Twitter.

Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.