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Identify Confirmation Bug - Blank Pop-out?

purplo
Contributor

Identify Confirmation Bug - Blank Pop-out?

I was asked to 'confirm identify' in the website and completed all except one step - Officer Information.

 

When I click, I get a blank pop-out, nothing else.  I think it's a technical glitch. Been over 2+ year.

 

See the glitch here: <removed>

Contacted PayPal via Chat and telephone 3 times in the last 24 months, and they gave me a place to submit documents: https://www.paypal.com/il/uploaddoc

 

I did so but never heard back since.   My account is frozen can't use it at all.

 

Anyone else have the same problem and know when to get this resolved?