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Identify Confirmation Bug - Blank Pop-out?


Identify Confirmation Bug - Blank Pop-out?

I was asked to 'confirm identify' in the website and completed all except one step - Officer Information.


When I click, I get a blank pop-out, nothing else.  I think it's a technical glitch. Been over 2+ year.


See the glitch here: <removed>

Contacted PayPal via Chat and telephone 3 times in the last 24 months, and they gave me a place to submit documents:


I did so but never heard back since.   My account is frozen can't use it at all.


Anyone else have the same problem and know when to get this resolved?