Identification slip up
raejb
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Jul-18-2021
05:04 PM
I keep my family documents close together so they don’t get lost, and I had 2 of them sitting out together and sent a picture of another family member’s document instead of my own for identification verification. Is there anything I can do?
Labels:
- Labels:
-
Account Limitations
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Jul-20-2021
02:16 AM
You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- What happens to my account balance if I'm banned in My Money Archives
- I do not have a US bank account. How do send money transfer money from my PayPal account? in My Money Archives
- I need to collect my money but it keeps asking for identification, I’m only 15, help? in Disputes and Limitations Archives
- My money is floating in PayPal in My Money Archives
- Cynthia <removed> in My Money Archives