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Ice maker that was an ice scoop issue

gatorsigmon
New Community Member

Ice maker that was an ice scoop issue

I ordered an ice maker and the communication indicated that the order was confirmed and then the next was that it was shipped and then it was over. I filed a dispute and LOST the dispute. Since then, the missing package was delivered in error to a neighbor that was away and the item is, clearly not the item that I ordered. PayPal is stating that I cannot open another dispute.  HELP! 

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1 REPLY 1
kernowlass
Esteemed Advisor

Re: Ice maker that was an ice scoop issue

@gatorsigmon 


You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say what happened then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?


Advice is voluntary.
Kudos / Solution appreciated.