ILLEGAL USAGE OF EMAIL TO OPEN A PAYPAL ACCOUNT

Nekomaru93
Contributor
Contributor
Good day. Ive recently found out someone unknowingly and illegally used one of my old active email to open an account for paypal. I would like to know if theres is a way or if a moderator who knows someone from Paypal. Who could help shut down the account thats under that email. I dont want that email to be used illegally for Paypal. Im willing to provide the email, since ive been the owner for 10+ years. And still actively use it. Please and thank you.
Login to Me Too
1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @Nekomaru93

Thanks for visiting the Community! 

I'm sorry to hear that someone used one of your email addresses to create a PayPal account. To report the unauthorized use of your email, I recommend contacting Customer Support. You can contact Customer Support on Twitter by sending DM to @AskPayPal or a PM on Facebook by going to facebook.com/PayPal. Support may also be reached by clicking 'Contact' at the bottom of any PayPal webpage. 

I hope this helps! 

- Meghan 


If you found this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution. While browsing, feel free to reply if you see a question you know the answer to. Our Community Users make the PayPal Community Forum! 
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.