I was scammed by someone using a Paypal email

[anon200015]

A person on facebook bombarded me with messages promising to do me a music video I finally relented and gave them some money they said I had to do it via friends and family and take a screenshot when finished . they then asked me for more money when i wouldn't they blocked me on facebook, didn't honour the agreement and never refunded my money. I believe they have done it many times before using an Paypal account with catherine...Koec

What can I do I tried to open a dispute but they closed the case I presume because  I sent through friends and family. I tried to go to fraud department but got no reply emailed paypal got no reply. What can I do?

[kernowlass]

@anon200015 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.