I was probably scammed. I want to prevent the merchant to process the payment

[Micdmmb]

Hi,

So I purchased a PDF from this reliable-store website and was supposed to receive the download link in 12 Hours Max. 
I didn't receive the download link and I could find out later that website has been reported as being a scam.

At the time I confirmed the order I received an email from Paypal stating that the "funds will be transferred when the merchant processes your payment". So I need to know if it is possible to cancel the payment and get my money back.

Thanks!

[sharpiemarker · Accepted solution]

@Micdmmb 

No, temporary authorizations cannot be canceled. Only when the payment is marked completed in your PayPal account activity, you can dispute it back.

To file a dispute, locate payment transaction in your PayPal account activity, click it, then click "Report a problem" to file an Item Not Received (INR) dispute.