I was 17, sent in my ID when I was 18, said I violated terms giving me account limits

MasonNewman01
New Community Member

So they sent me an email saying to withdraw my money and delete my account and recreate it problem is...

  • I can't contact a human who works at PayPal
  • I can't withdraw money through cash at Walmart, I get an error saying there's an issue with my account
  • I try to send the money in my account to a friend and it won't work
  • I try to take the loss of the money in my balance and DELETE my account and it won't let me

I get paid through PayPal and now don't have any sort of access to do anything within my account.

 

PLEASE HELP IT WOULD BE VERY APPRECIATED

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@MasonNewman01 

 

Please contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 

 

Must be persistent in contacting if you don't get through or don't get the help you need on the first try.


Kudos & Solved are greatly appreciated. 🙂
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