I want to make a chargeback but my account has this function blocked

[Langatmwoks]

I want to make a chargeback but my account has this function blocked  

[PayPal_JonK]

Hello @Langatmwoks,

Welcome to the PayPal Community! 

I'm sorry to hear you're running into some issues opening a dispute on a recent transaction. Filling a dispute normally depends on the type of transaction that was sent. As a reminder, we do not offer Purchase Protection on Friends & Family transactions. Here are a few Help Center articles you may find useful:

Does PayPal cover my purchase if there's a problem? (Purchase Protection for buyers)

I didn't receive my item or it's different than described. Should I open a dispute?

How do I report potential fraud, spoof or unauthorized transactions to PayPal?

I hope that helps!

 - Jon K