I want to complaint about paypal agent.

Firstpc144
Contributor
Contributor

My problem has fraud buyer who open case of unreceive item. I just have information of proof delivered document from Canadapost. It takes a long time response from Canadapost. I want to complaint with paypal case specialist. This buyer already receive item on 24Jan 2020 but wait in March for open case. Item was delivered in one week after leave origin country. He get my item and my refund from paypal. I know i cannot get my money back. I do everything as paypal request in my case. No one can help me. This buyer makes a fraud claim with me 2 times.

I send a new document which has proof of delivered item, paypal agent refuse it. He/She only asks for pictures of package before sending. Why document from destination post office is invalid. This document is a real answer and invalid. Paypal care only my old document and say i cannot help you.

 

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