I want get refund but idk how in this situation

[Morata99]

So on November 2, I bought boots from a website supposed or looked like it was owned by the famous brand “ Dr.Marten” and it was called martencshop.com, days go by and I haven’t received anything about my order like tracking number or even thanks email after purchasing from it like how other brands do, note: on the paypal purchase details says promises to ship after 3 days. Later on I try to refresh the page on that website to see status of my order but kept saying page was not found, so I looked it up again by searching “dr marten” and different website came up called drmartens.com and it looks similar yet different, like you can tell that this website seems more legit, font, prices, contact information etc. At this point I realized I got scammed, but I had to make sure which is real website and I went to Twitter and dm with what happened and sent them screenshot of the website I ordered from and they told me it’s not their official website and they’re going to report it and take it down. Now I don’t know what to do to get my money back, I emailed the fake website about getting a refund and haven’t got anything yet

[kernowlass]

@Morata99 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If you lose because seller provides a fake tracking number (likely) then post back for more advice.
If the item arrives and its tat the make sure you CHANGE the dispute quickly before it closes to 'not as described'.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

Also make sure you have activated the below link in case you have to return it.
https://www.paypal.com/us/webapps/mpp/returns