I've been robbed!!! <removed>

mog3l
Contributor
Contributor

Hi, I was robbed, without my knowledge I was charged 4 accounts, 2x 47.816 USD, 2x 91.088 USD under the name PAYPAL * ROSALINAPEB <removed>, LUX - PAYPAL * AJBABOL <removed>, LUX. can someone please help me get the money back?

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@mog3l 


if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.

 


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
2 REPLIES 2
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@mog3l 


if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Valerie18UK
New Community Member

I saw a transaction in the name of PAYPAL Ebay with an Irish phone number.  My card has been charged but NOT my Paypal account.  I have called my Card and asked them to remove and investigate this transaction as I can't recall anything by the name of Fosterpet in the last month.  I repeat it has not be charged to Paypal.  I noted on the internet that this number has had a series of alerts on it from the conversations on-line.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.