I've been ripped off a month after opening the account. Please help.

omiperez
New Community Member

Hi Community,

 

I've opened a PayPal account on Jan 8th 2021 just to have it, I've been ripped off a month after opening the account.

I just saw today two transactions that I've not ever made at all. 

I went to open a case about it, called my bank and cancelled my debit card because I cannot remove my card information from PayPal, making this situation even worst.

Finally, PayPal is not investigating further after giving me a poor resolutions by saying that they have found that reported transactions were not unauthorized. I DID NOT MAKE THESE TRANSACTIONS! I NEED A REFUND! Evidently someone and somehow gained access to my acct and information to make these payments. There is no way for me to track where these huge payments went to nor any other way to go further and escalate this huge issue through Resolution Center. Besides that, my bank needs to wait for the monay to be debited for the to work on a case for a possible refund.

 

omiperez_0-1612877933630.png

 

I desperately need help please.

 

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