I think this website is a scam website

[OA2020]

Google translate? you sure are bent on going through the return process. 

Typically, you ask Paypal for the address in English....Paypal asks the "seller", who perhaps declines as they are scammers and dont want to provide any valid address. Then you're off the hook as far as returning is concerned. Next, Paypal asks you to file an official fed govt report and furnish them a copy. After that, you just wait and periodically message them until you get resolution in your favor.

[Anne3004]

Ok thank you. Sounds like a lot of work on PayPal’s side as well, so why they haven’t blocked them as a user I’ll never know.

[OA2020]

@Anne3004 I am speculating here, but it might be a part of doing business that Paypal considers "acceptable". Keep in mind that despite the fact that we have here established (over 86 of us) that the same scammer defrauded multiple individuals, Paypal would resolve in the "seller"'s favor if we don't follow all the "proper" dispute procedures. Read through this thread and you will find folks who lost their cases.

[WatrmelonMan125]

@Anne3004 Good job on sending the Chinese address and not going with the google translate option, google translate is sadly not always very accurate and besides, from what I have heard even if you sent it back to the right address the seller can just say they never got the item, so telling paypal about that address is the best thing to do. In a few days if your case plays out similarly to mine they should ask you to fill out a government online crime complaint form. Make sure to fill out the form and save a copy of it and send that copy to paypal through your chat window.

[Anne3004]

Ok thank you; I will make sure I save all the correspondence!

[Criggy29]

**bleep** PayPal. After 2 months of going back and forth and jumping through hoops it's obvious they do not care. I wound up going through my Bank and I got my funds back in 1 day. It's just crazy that PayPal is still hosting this site. I won't ever use PayPal again.

[ZerchHedz]

Me too Had the same issue with the website since jun 26

[Wunof1]

This just happened to me too they just sent me a phone case that I can’t even use. And I got a email about the transaction but it doesn’t show on my activity list

[Anne3004]

PayPal’s back office is investigating this seller at the moment. Be sure to message them and ask them for an affidavit form to fill in.

[Starr11]

I did everything PayPal asked me to do and now they are asking me to start all over again. I’ve already sent them a picture of the cheap cellphone cover. Next they’ll send me a Chinese address. Then when I request an English address I receive nothing from them. They keep answering they will do something about this seller and yet it seems like the list of us that have been scammed grows. I think PayPal has lost credibility. I’m very disappointed in PayPal.