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I think I got scammed

Kosi27
New Community Member

I think I got scammed

I feel like an idiot anyway, but im at a loss right now. I tried contacting PayPal but they denied my claim because the seller sent me a tracking number.. I dont know what that number was used for, but it definitely wasn't the correct one for my product. If I search the tracking number, it shows it was delivered on the fifth of January, but then the seller tells me it was shipped on the eighth of January, so that already doesn't make any sense.. im upset because this was a Christmas Gift and it was going to be late but that was okay because he really wanted the product. Now im out almost a hundred dollars AND dont have the product.
1 REPLY 1
kernowlass
Esteemed Advisor

Re: I think I got scammed

@Kosi27 

 

APPEAL

To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en

When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.

You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.


Advice is voluntary.
Kudos / Solution appreciated.