I still did not get the funds released after the 180 day hold

[NashaliPerera]

My paypal account got permanently closed for a reason i dont know but they said they will hold the funds remaining in the account for 180 days and then release them. Its been well over 180 days but i still haven't got an email from paypal saying I can withdraw my funds. 

[kernowlass · Accepted solution]

@NashaliPerera 

If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, the account is in your legal name and registered in the country where you reside.

Sometimes they confiscate funds under this policy.
https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#actions

Paypal also may request further documentation from you before you can withdraw those funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

[Davidarnoldjr]

Been since July last year still no emails! Talked to pay pal on the phone said nothing they can do 884.00 time for a lawyer. PayPal sucks went to the police department and nothing they can do ! This should be illegal

[Wondar24]

https://www.consumerfinance.gov/complaint/

File a complaint to get your account open. They doing it to everybody.