I received the product 6 months later, but I didn't pay for it ...
Patrick_L
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Posted on
Apr-02-2020
11:10 AM
In October 2019 I bought a new Logitech Headset online.
1 month later, I didn't receive my headset and Logitech was not able to tell me when I would get it.
I initiated a Dispute with them and it was resolved in my favor.
I have been reimbursed by PayPal, thank you.
But yesterday the Headset was delivered to me.
What should I do? I don't want to pay to send it back to them...
Can they force me to pay for it?
1 REPLY 1
J_kylerinrico
PayPal Employee
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Apr-02-2020
09:39 PM
Hi @Patrick_L. Welcome to the community! I would like to commend you for being honest. If PayPal has completely refunded your money, that means that the case has been concluded on our end. Therefore, if you received the item and yet you do not want to return them,they cannot forced you to pay for it. Then again, I strongly suggest that you contact the seller for a settlement outside PayPal that way we can continue to have a healthy online selling environment. Thank you for trusting PayPal and stay safe.
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