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I paid for the goods that were supposed to come from China

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Contributor

I paid for the goods that were supposed to come from China

I paid for the goods, from China, they sent only part of the goods, PayPal does not want to return the money!

2 REPLIES 2
Esteemed Advisor

Re: I paid for the goods that were supposed to come from China

@Eros007 

 

PayPal cannot issue partial payment, that has to be negotiated and followed through by the seller or it is on the seller to fulfill the rest of the order. If PayPal ruled in your favor, you return with tracking what you received under Significantly Not As Described (SNAD) claim to receive your refund. 

 

PayPal don't cut the baby in half. Its all or nothing.

 

PayPal has a return shipping refund program for future purchases if this return is not eligible:

https://www.paypal.com/webapps/mpp/refunded-returns


Kudos & Solved are greatly appreciated. 🙂
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Contributor

Re: I paid for the goods that were supposed to come from China

I know people who are in exactly the same situation with the company with which I have problems and PayPal returned all the money to him, only he called and didn’t write letters like me, I can’t call ...