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I need to get my money back for unreceived item and paypal denied it, what should I do?

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New Community Member

I need to get my money back for unreceived item and paypal denied it, what should I do?

I am loosing my hair badly. Bought two human hair wigs from a website. I paid by pay pal.  They said 2-3 weeks to arrive. One month and half now. One of them came after I sent dispute for the payments $ $648.00. The one came was not human hair at all. was Thentatic. Paypal denied my request of dispute and refund.

Any help please. I tried many times to call them no answers. They said they are limited to answer phone calls in Couvid 19.

It is huge amount of money.

They fraud customers.

Any help please. 

1 REPLY 1
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Contributor

Re: I need to get my money back for unreceived item and paypal denied it, what should I do?

To make it easier for your life call your bank and tell them you want to dispute the transaction and tell them what happened and they will give you your money back. Trust me, similar thing happened to me.