I need my money

KeithandPenny
New Community Member
I have limitations on my PayPal account. I have never used the my account. I set up an account. Got a debit card activated it but have never use either the card or the account but I cannot access my money on either. Cannot withdraw send transfer or close. I have tried contacting PayPal customer service. I have not once in 3 months of trying every day to talk to anyone live and all I get is the automated system. I am currently unemployed and my best friend's husband suddenly passed away and I could help her as well as myself but can't access my money. What is going on
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@KeithandPenny 

 

In the resolution centre or message centre there should have been instructions on how to resolve the limitation as long as it was not a permanent one.


Advice is voluntary.
Kudos / Solution appreciated.
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