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I need help with an account limitation

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Contributor

I need help with an account limitation

I signed up for a new account with paypal.  My account had an account limitation placed on it.  I was not contacted about it.  I submitted the informati0n over 7 days ago and I still have not heard anything.  I went onto Facebook and used messenger to submit a question.  I was told someone would contact me.  It still has not happened.  Does anyone know what my next step should be?  The help function is a joke.

2 REPLIES 2
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Esteemed Advisor

Re: I need help with an account limitation

@dljr6251 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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Contributor

Re: I need help with an account limitation

I was on facebook and they now said to give them up to 10 business days to research what is going on.