I'm constantly hung up on with customer service. What magic to I need to speak to someone?

lcobham
New Community Member

Every time that I call customer service today, I get cut off after around 20 minutes. I have asked to be called back. When I get the call back I am connected and then hung up on. 

 

I have waited on hold and then disconnect after 20 min.

 

I have called 7 times today. 

 

I cannot get into my other account because the verification phone number is no longer in service and I need to change that number. 

 

How do I speak to someone at this company???

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2 REPLIES 2

Kadama
Contributor
Contributor

I guess you would have to provide your ID etc. in order to get your PayPal Account back.

 

You can open a new PayPal, and call them under that one. As you had no way obviously.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@lcobham

 


have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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