I’m **bleep**!!!
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Hi @Qweenny1,
I'm so sorry to hear that you have had difficulty getting through to a representative by phone to report the unauthorized use of your card. I regret that the other avenues of communication with customer support are not suited to this type of report, since a card number must be discussed and it's not safe to send that information on social media platforms or email. I hope that you have been able to reach a phone representative between your post and now.
Have you also reached out to your card issuing bank to let them know that the card number has been compromised? They will need to cancel that number and issue you a new card to prevent any further unauthorized use of that card.
Olivia
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