I have received misinformation and don't know what is correct

rtkbourne
Contributor
Contributor
3 days of misinformation provided by customer service has me wondering what to believe. I was told 3 days ago my IRS payment had been received by pay pal. Now there is no record. I have had 2 other occasions where they said it was being processed and will be in my account 3-5 days. It's day 3 and now there 8s nothing in process or record of an IRS transaction. I was told a supervisor would call. This never happened. Does anyone share a similar experience and is there a way to get valid information from the source. As of now the source has diminished my confidence.
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