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I have payed with credit card, instead of paypal, need to open dispute how to do that ?

Contributor

I have payed with credit card, instead of paypal, need to open dispute how to do that ?

Hi, i have payed with CC, and have not received item, ebay support gave me transaction id and told to contact paypal, because i cannto find transaction to open dispute ? how it works can you tel me ?

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Esteemed Advisor

Re: I have payed with credit card, instead of paypal, need to open dispute how to do that ?

@poisas

 

Did you log into your paypal account to pay OR did you pay directly via a card as a guest buyer?


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Contributor

Re: I have payed with credit card, instead of paypal, need to open dispute how to do that ?

i have payed, via credit card directly, but the ebay support told that then its creating the ghost paypal anyways. So when i login to my paypal, i cannot see any transaction regarding this purchase. This is realy fustrating..

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Esteemed Advisor

Re: I have payed with credit card, instead of paypal, need to open dispute how to do that ?

@poisas



If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.





Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.