I have been scammed now what

BobSalida
New Community Member

I ordered an item, never recieved any reply or confirmation from the seller. Pay pay connecet with them, and got a USPS tracking #.

The item was "delivered" yesterday, but not to my address. The post office said it was to the same city and zip, but a totally different street and house number... not a simple mistake, but an intentional error to get my money through paypal's system. How do I recoup my loss

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@BobSalida 

 

To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment or that includes a statement mentioning your address and saying the item was delivered to a different address.

 

When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page), via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.


Advice is voluntary.
Kudos / Solution appreciated.
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