I have been scammed by Chinatera Limited and PayPal doesn't care

[Mimisma]

I wrote:

I did send it back to the address YOU provided (to avoid misunderstandings) and it came back as UNCLAIMED. What else am I supposed to do? It was unclaimed because the address was wrong? It was unclaimed because the seller didn't care to pick it up when notified? It all is beyond my power, I did what I needed to do, I SENT IT BACK! Do you want me to bring it back myself?
I've been scammed by an unscrupulous seller and you are not protecting my purchase.
They answered:

We have reviewed this transaction(s) and are denying your claim(s). This decision was made because we did not receive valid proof or tracking that you returned the merchandise.

*I even sent photos of package with Chinea post office stickers, they responded I can't send attachments? what the hell is going on?

Never have I been treated so poorly. 

[kernowlass]

@Mimisma 

You need to contact customer services to resolve any account issues.
Click help / contact bottom left of Paypal pages for options available for your country.

[Daysontheroad]

I advise anyone using PayPal who does any online shopping to look on google the name Chinatera Limited as they are a known scammer on many online sites. There are numerous reports of them scamming buyers that cannot be ignored. You buy off Chinatera Limited and you will end up the victim of terror! Don't ever forget the name as sooner or later you will see that you have unsuspectingly purchased something off one of their hundreds of eBay seller accounts. This is the biggest scammer on eBay.

[Daysontheroad]

Chinatera Limited is based in Hong Kong and has hundreds of EBay seller accounts. eBay confirmed this to me over the phone and found that hundreds of seller accounts were all linked to the PayPal account of Chinatera Limited. I have had ongoing disputes with lots of ebay sellers all who were none other than Chinatera Limited, and I don't want to keep buying off this company, but they are deceitful and keep opening more and more seller accounts and PayPal does nothing to stop this fiasco. Each time they have stolen my payment and not shipped off items to me, resulting in either PayPal or eBay disputes. It wastes my time and the valuable time and resources of the staff at eBay and PayPal. One of their seller accounts misrepresented that they were located in Botany, New South Wales and they had an Australian flag embedded on the photos of each item they were selling. The item was never sent and I was refunded, then I blocked that seller only to unsuspectingly buy from them under another of their other eBay seller accounts. Chibatera are nothing more than a terror that has caused eBay to get a bad reputation. It's fraud that they can be allowed to keep scamming eBay users like this, and eBay should force them to have the name Chinatera Limited as part of any seller account that they have. I have even considered closing both my eBay and PayPal accounts because of this terror of a seller.

[Daysontheroad]

These are just two of the eBay seller accounts of Chinatera Limited : Rohlin1010 and joytownonline. This is just the tip of the iceberg of a company that its workers have nothing better to do than keep opening more and more new eBay seller accounts. They hardly ever reply to messages and you get an automated reply saying that they are out of the office, yet at the same time they are right there clicking that they have shipped your item. eBay have confirmed to me that there are hundreds of seller accounts linked to Chinatera Limited - the identity who received your payment on PayPal. The eBay staff were shocked when they discovered how many eBay seller accounts this company has.

[advland]

They also scam customers as "xdeal2013" too.  I have been fighting with them for almost 4 months now.  This has been my worst online shopping experience in years. eBay and PayPal got their money, so they couldn't care less about the little guy who got shafted in the deal. 

[Daysontheroad]

Chinatera Limited have told PayPal that they are located in Hong Kong, but this might not be true. Items posted by Chinatera Limited have been shipped from various locations, including these two as stated on the packages ; "From 10007164 Shenzhen Guangming New District Jiazi Tong Road No nine Diguang Digital Technology Park building five, SHENZHEN. Phone : 180 98956715" And also " Aklhlto Tomson P.O. Box 2314 Suvamabhumu Airport Post Office Bang Phil Bankok 10543 THAILAND - Postage Paid Special Permit No 2313/2582 Suvamabhuml Airport Post" Neither of the above addresses state the items were shipped from Hong Kong. The first appears to have come from China and the second from Thailand. Exactly where are Chinatera Limited based or are they providing PayPal with a false location?

[Daysontheroad]

An eBay staff member confirmed to me that the PayPal account of Chinatera Limited is linked to hundreds of eBay seller accounts, so it is difficult for buyers on eBay to know that you are buying off them until after you have paid them by PayPal where it will show that payment went to Chinatera Limited. Until PayPal does something about this, their hundreds of eBay seller accounts lay concealed by countless different seller names. This is actually fraud because there are many buyers that do not wish to buy off Chinatera Limited because they were previously scammed and are totally unaware that this terror has returned using another eBay seller name. I wonder how many Negative Feedbacks Chinatera Limited has if a total amount is made of all of their eBay seller accounts?

[Daysontheroad]

It's strange how PayPal protects this scammer and tries to pretend they don't exist. I made a small purchase and a receipt for the tax appeared on my PayPal account and nothing for the transaction of the item purchased. I clicked on the receipt for the tax and it showed that payment indeed went to Chinatera Limited. PayPal needs to protect its users from this scammer and place sanctions on the PayPal account of Chinatera Limited to make all of its dummy EBay seller accounts inactive. PayPal has a duty of care to its users to stop all of the disputes both on PayPal and eBay by weeding out scammers instead of turning a blind eye to it all for the sake of making money.

[Bertagain]

Add wugfengdeng to the list of chinatera fronts. Claimed to have sent items 4 times and refunded 4 times. They string you along until the 180 day claim period has elapsed so pay pal wont open up a claim against them. I have gone directly to cc company and made a charge back claim, hopefully citibank will get my money back.