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I have been scammed by Chinatera Limited and PayPal doesn't care

Member

I have been scammed by Chinatera Limited and PayPal doesn't care

I wrote:

I did send it back to the address YOU provided (to avoid misunderstandings) and it came back as UNCLAIMED. What else am I supposed to do? It was unclaimed because the address was wrong? It was unclaimed because the seller didn't care to pick it up when notified? It all is beyond my power, I did what I needed to do, I SENT IT BACK! Do you want me to bring it back myself?
I've been scammed by an unscrupulous seller and you are not protecting my purchase.
They answered:

We have reviewed this transaction(s) and are denying your claim(s). This decision was made because we did not receive valid proof or tracking that you returned the merchandise.

*I even sent photos of package with Chinea post office stickers, they responded I can't send attachments? what the hell is going on?

Never have I been treated so poorly. 

5 REPLIES 5
Volunteer Advisor

Re: I have been scammed by Chinatera Limited and PayPal doesn't care

@Mimisma 


You need to contact customer services to resolve any account issues.
Click help / contact bottom left of Paypal pages for options available for your country.




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Kudos / Solution appreciated if I helped you.
Contributor

Re: I have been scammed by Chinatera Limited and PayPal doesn't care

I advise anyone using PayPal who does any online shopping to look on google the name Chinatera Limited as they are a known scammer on many online sites. There are numerous reports of them scamming buyers that cannot be ignored. You buy off Chinatera Limited and you will end up the victim of terror! Don't ever forget the name as sooner or later you will see that you have unsuspectingly purchased something off one of their hundreds of eBay seller accounts. This is the biggest scammer on eBay.
Contributor

Re: I have been scammed by Chinatera Limited and PayPal doesn't care

Chinatera Limited is based in Hong Kong and has hundreds of EBay seller accounts. eBay confirmed this to me over the phone and found that hundreds of seller accounts were all linked to the PayPal account of Chinatera Limited. I have had ongoing disputes with lots of ebay sellers all who were none other than Chinatera Limited, and I don't want to keep buying off this company, but they are deceitful and keep opening more and more seller accounts and PayPal does nothing to stop this fiasco. Each time they have stolen my payment and not shipped off items to me, resulting in either PayPal or eBay disputes. It wastes my time and the valuable time and resources of the staff at eBay and PayPal. One of their seller accounts misrepresented that they were located in Botany, New South Wales and they had an Australian flag embedded on the photos of each item they were selling. The item was never sent and I was refunded, then I blocked that seller only to unsuspectingly buy from them under another of their other eBay seller accounts. Chibatera are nothing more than a terror that has caused eBay to get a bad reputation. It's fraud that they can be allowed to keep scamming eBay users like this, and eBay should force them to have the name Chinatera Limited as part of any seller account that they have. I have even considered closing both my eBay and PayPal accounts because of this terror of a seller.
Contributor

Re: I have been scammed by Chinatera Limited and PayPal doesn't care

These are just two of the eBay seller accounts of Chinatera Limited : Rohlin1010 and joytownonline. This is just the tip of the iceberg of a company that its workers have nothing better to do than keep opening more and more new eBay seller accounts. They hardly ever reply to messages and you get an automated reply saying that they are out of the office, yet at the same time they are right there clicking that they have shipped your item. eBay have confirmed to me that there are hundreds of seller accounts linked to Chinatera Limited - the identity who received your payment on PayPal. The eBay staff were shocked when they discovered how many eBay seller accounts this company has.
Contributor

Re: I have been scammed by Chinatera Limited and PayPal doesn't care

It's strange how PayPal protects this scammer and tries to pretend they don't exist. I made a small purchase and a receipt for the tax appeared on my PayPal account and nothing for the transaction of the item purchased. I clicked on the receipt for the tax and it showed that payment indeed went to Chinatera Limited. PayPal needs to protect its users from this scammer and place sanctions on the PayPal account of Chinatera Limited to make all of its dummy EBay seller accounts inactive. PayPal has a duty of care to its users to stop all of the disputes both on PayPal and eBay by weeding out scammers instead of turning a blind eye to it all for the sake of making money.