I have been refunded!
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I have been refunded fully by Paypal. Its taken well over a month since claim was opened but they have ended up doing me a full refund.
I DID refer to these posts regarding swopply technology on their own community page.
Estimado(a) -----------:
Puesto que no hemos podido obtener información adicional por parte de Swopply Technology Co.,Ltd en relación con la reclamación, este caso se ha resuelto a su favor y ya se le ha enviado un reembolso de 34,79 USD. Si pagó con una tarjeta de crédito, el dinero se reembolsará en la tarjeta. Tenga en cuenta que el reembolso puede tardar hasta 30 días en aparecer en el extracto de su tarjeta.
Detalles de la transacción
Número de caso: PP-D-XXXXXXXX
Nombre del vendedor: Swopply Technology Co.,Ltd
Correo electrónico del vendedor: <removed>
Id. de transacción del vendedor: ------
Fecha de la transacción: 9 de diciembre de 2019
Importe de la transacción: 34,79 USD
Id. de su transacción: 6X-----------
Atentamente,
PayPal
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