I have an unauthorized Pay 4 that has now locked my gov't card up

UKnoe
New Community Member
How in the hell do I cancel this Pay 4 thing. My account is hacked & now I have zero money & nobody gets on the phones
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1 REPLY 1

PayPal_Intars
Moderator
Moderator

Hi @UKnoe,

Welcome to the community forum and thanks for posting.

I am sorry to hear about the experience that you have had when contacting our customer support team to assist you with PayPal Pay 4 closure and compromised account.

Don’t worry, we offer full protection for confirmed unauthorised transactions. We may take up to 10 business days to review any unauthorised claim and we’ll send you an update via email.
Here's how to report potential fraud: https://www.paypal.com/smarthelp/article/FAQ2422. Please note that you'd need to continue making Pay in 4 repayments when due while we review your dispute to avoid a late fee being applied. If there is anything we can help you with or review for you, I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/ or Twitter - @AskPayPal and we would be happy to advise.

-Intars

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