I have a limited account now, but I have money on hold from ebay, will I still receive it?

Ericg9909
Contributor
Contributor

My money from ebay has been on hold from paypal for 4 days now, an email said it should have been taken off hold in 1 to 2 days, during this 4 days since it's been on hold, I verified my information, not knowing I had to be 18 to have a paypal account, and my account got changed into a limited account. I am wondering if I will still get my money because I really need it. 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ericg9909

 

Paypal does not allow account holders under the age of 18.
PayPal asks for a birth date when you register so whilst you can make a PayPal account with false information the account will be subject to sending and receiving limits.
When you reach those limits you will be unable to verify your account so your account would be locked for further use.
Minors can’t enter legal contracts so you won’t have any recourse to get your money back.



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Kudos / Solution appreciated.
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PayPal_Donna
Moderator
Moderator

Hi Ericg9909,

 

Welcome to the PayPal community and thank you for your post.

 

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.

 

-Donna

 

 

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