I have 9 payments to Activision Blizzard International B.V. that I didn't do!

Pedro32
New Community Member

Was hacked, don't know how cause I didn't found any malware on my pc nor my phone. The currency of the 9 payments is in TWD

 

All of the 9 payments are Preapproved payment.

 

I changed my Paypal and my online bank account password and I have a case on the resolution center for the 9 cases that states "

You reported unauthorized transactions in your PayPal account."
 
Is what I've done enough to not get charged or do I need to do anything else?

Scared,
Pedro
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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Once you have filed an unauthorized transaction disputes, PayPal will investigate the transaction. You'll receive an email within 10 days to provide you additional information.

 

And:

 

Be sure to check your pre-approved billing agreement payments. 

Here's how to check and cancel your pre-approved billing agreements.

  1. Click Settings at the top of the page.
  2. Click Payments.
  3. Click Manage pre-approved payments.
  4. Select the merchant's name or email address.
  5. Click Cancel.

Kudos & Solved are greatly appreciated. 🙂
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QuinonesMelissa
Contributor
Contributor

the same thing happened to me! is this a scam or something I am going to cancel my paypal account once this is resolved for me.

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