I got scammed

le0717
New Community Member

Is there a way i can set a dispute thats NOT for unauthorized activity? and for a legitimate scam? I dont understand paypal. I paid to get on a twitch streamers private snap and I got blocked on their snapchat after adding them after they took my money. I even asked them if they are scammers, and of course they are. I really want my money back. please help

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@le0717 

 

Sounds as if you sent a 'gift' of money via the friends/family option? If so then.........

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time. You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

You also 'risk' having your account limited as using that option for purchasing goods is against Paypal rules.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.



Advice is voluntary.
Kudos / Solution appreciated.
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