I got scammed to a transcation via friends and family

Alexandrast0
Contributor
Contributor

I got scammed. I made a transaction via frinds and family . I reported dint got an response just that the case got closed and nothing was suspicious I tried to report again adn I can t . Also I cant contact that guy he blocked me every where what can I do please help someone.

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2 REPLIES 2

Teito23
Contributor
Contributor

If you used a card to pay for this go call your card provider to open up the issue with them or you need to call paypal to get a rep to reopen the case. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Teito23 

 

No buyer protection for friends/family payments.

 

@Alexandrast0 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.





Advice is voluntary.
Kudos / Solution appreciated.
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