I got scammed and lost the case.

nensclanbo2
Contributor
Contributor

I payed for 2 in game characters and got scammed because the codes the person sent were already used and I disputed and provided proof and I still lost the case when they did not provide any proof at all.

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@nensclanbo2 

 

You may be able to file an appeal of the decision with PayPal if you have new or compelling information not available at the time of the original determination or you believe there was an error in the decision-making process.

 

Contact customer service to appeal:

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

 

Or private message via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal

 

If that fails, and you paid with credit card, contact your card issuer to dispute.


Kudos & Solved are greatly appreciated. 🙂
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nensclanbo2
Contributor
Contributor

where can I appeal it?

 

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