I got **bleep** what should I do

[Onte063]

so I recently bought a shirt.but I made claim when the seller never sent an email saying I made a purchase. then the seller messaged me and told me to close the case. I said I will when I get tracking. so he sent it and I closed the case the. problem is now it says that the package was handed to someone. no one in my household has the package. because I closed the case its like I can't do anything I  lost my Money and the shirt I bought. PayPal says they protect buyers but they really don't I got **bleep** and can't do anything 

[kernowlass]

@Onte063 

Paypal protects buyers if you don't close a dispute or claim before you have received an item or a refund.

In fact before you close a dispute or claim paypal warns you that you won't be able to re-open it if you continue.