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I found an unauthorized transaction on my account and report it, but Paypal closed this report

Kecsf
New Community Member

I found an unauthorized transaction on my account and report it, but Paypal closed this report

I found an unauthorized transaction on my account but Paypal responded that it was not an unauthorized transaction.

somebody purchased an e-gift card from https://www.mosaicweightedblankets.com/, and paid for $250 with my paypal account. it was transacted about a month ago, but It was not seen on my account until a recent date. I have never made this transaction and I have never visited that site before. I reported it but Paypal closed this case in only a few hours. They said it was not an unauthorized transaction. How do they know it? how do they decide like that? 

What can I do to get a refund?