I purchased a very rare and expensive collecitible advertised as brand new. It arrived broken. I filed a claim to return it for a refund. Paypal asked me for photo and a third party appraisal????!!!... I answered by sending the photo and asking why an appraisal was needed and they denied the case automatically. This is outrageous... anyone can give me advise on what to do?... I cant find a higher level in paypal to dispute this outcome.
