Hi community, back in 5/18/21, I was searching for shoes on Nike_outlet.com. I found 2 pair in which I put in my cart & proceeded to checkout. During paying for the shoes, they gave me an option to pay by credit card/PayPal. I decided to pay with PayPal. All went well, until I received the first pair of shoes. They were not authentic. I have emailed the seller many times for a refund and they have responded many times (at least 10 Emails) back with discounts and up until recently, even to give me another pair free, just to pay for shipping cost of course. When I paid for the shoes that day, I did receive confirmation Email by both the seller and PayPal. Now the seller hasn't even responded in 4 days, I have tried to dispute this fraud transaction through my PayPal account and it doesn't show up in my activity. I've checked my credit card account and it does show up as a PayPal transaction. What would be my next move? Should I try to check with a live PayPal rep first or should I just go straight to my credit card rep? Thanks
