I don’t understand how to report a fake product

[person-brutus]

I ordered sunglasses on December 24 and paid extra for faster shipping through usps. I hadn’t heard anything for over two weeks so I reported as a missing product, to which the seller suddenly ships the product. Now today (1/12) I received the package and I received the two sunglasses I ordered, except one was a cheap knockoff and the other was totally different from what I ordered, but since I had reported once I can’t report for a fake product. What do i do?

[kernowlass · Accepted solution]

@person-brutus 

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say what happened then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?