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I cant prove my identity

Contributor

I cant prove my identity

I have been locked out of my account for months now, and i havent been able to even take my money out and send it to my credit card. paypal says i need to prove my identity by showing id like a license or things like that, but  i do not have any of the things they are asking as i still live with my parents. what am i supposed to do? They've pretty much locked away my own money and I have no clue how to get it back.

2 REPLIES 2
Esteemed Advisor

Re: I cant prove my identity

@Reubenjp 

 

You would need to satisfy paypals i.d. requirements to regain access to your account unfortunately.

They have a legal obligation to that information.


Advice is voluntary.
Kudos / Solution appreciated.
Contributor

Re: I cant prove my identity

so in other words, i cant get my money back since i dont have anything that they're requesting for? **bleep**ing sick