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I cannot use my account

Contributor

I cannot use my account

I have tried to verify my address for a week now in vain. Yesterday I uploaded my bank statement and was instantly rejected. If Iclick the link provided it takes my account but I cannot upload any document because they say I provided documents and they will get back to me. Why yet instantly receive feedback that they need more information? I really need help. I cannot transact
2 REPLIES 2
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New Community Member

Re: I cannot use my account

This is quite simple call customer service and they will provide a fax number to prove identity it time consuming but it will he resolved
Contributor

Re: I cannot use my account

Thank you. I've tried calling severely but the number can't go through