I cannot use my account

NOBERTkawala
Contributor
Contributor
I have tried to verify my address for a week now in vain. Yesterday I uploaded my bank statement and was instantly rejected. If Iclick the link provided it takes my account but I cannot upload any document because they say I provided documents and they will get back to me. Why yet instantly receive feedback that they need more information? I really need help. I cannot transact
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2 REPLIES 2

Candylebron
Contributor
Contributor
This is quite simple call customer service and they will provide a fax number to prove identity it time consuming but it will he resolved
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NOBERTkawala
Contributor
Contributor
Thank you. I've tried calling severely but the number can't go through
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