I cannot submit document of business information
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My account was locked because of account limitations. I uploaded my ID card and bank statement at least 3 times but have no unlock. I realized the reason was the business name I wrote before didn't match to business name on the bank statement so I changed my business name. And then, I can't upload proof of business address anymore (cause I can't click on it). I already sent a message to Message Center but having no answer.
- Labels:
-
Account Limitations
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @TMT8,
Welcome to the PayPal community and thank you for your post.
I am sorry to know that you're facing issues while uploading the documents. For this situation, I would suggest you contact us to provide additional details. To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.
I hope this helps.
Ayesha
If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- What are the fees for transferring money to / paying someone? in My Money Archives
- Proof of ID! in Disputes and Limitations Archives
- didn't removed my limitations has been kept on hold in Disputes and Limitations Archives
- Non-US Taxpayer verification with different name in Disputes and Limitations Archives
- Unable to access account for unknown reasons in My Account Archives