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I can't use my account anymore?

New Community Member

I can't use my account anymore?

For some reason, I'm being told I can't use my PayPal anymore, can't make a new account with my information or anything. Apparently my account actvity is inconsistent with PayPal's user agreement terms but it won't say what terms I violated. Hope this is just a misunderstanding becasue I'm heated rn lmao

1 REPLY 1
Volunteer Advisor

Re: I can't use my account anymore?

@AlexPinto

 

According to your other post, if you were banned because of your age and that was incorrect, contact customer service so you can confirm your age and get your account reinstated. I think they have bots using algorithms that can erroneously flag/close accounts so if you have the endurance to persevere PayPal customer service to get your account back, go for it.

 

 


Kudos & problem resolved are greatly appreciated. Smiley Happy