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I believe the vendor that I paid for an item through Paypal is fraudulent

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Contributor

I believe the vendor that I paid for an item through Paypal is fraudulent

When I first placed the order, it was advertised in between other Hewlett-Packard orders (with the HP logo) along with a few from Amazon, etc.  One had a reasonable price, so I clicked on the item (a printer) and purchased it right away using my Paypal account.  Then I received an invoice summary from Paypal that had the vendor's name as "Angelina" (not HP) and the category was 'bowling'.

 

I tried to cancel my order immediately after, but paypal would not let me do that - even though it was still pending.  I tried to cancel the order per the E-mails given on the purchase, but they were both bounced back to me and I was unable to reach anyone.  The next day, I got an E-mail from 'Paypal' telling me that the item has been shipped (I don't remember ever getting an E-mail from Paypal giving the shipping details).  And on it, there was a bit more information with a different contact E-mail.

 

I looked at the additional information on the E-mail, and it said they were a small start-up company from China, etc.  I tried E-mailing the new contact info to tell them they should not have shipped the order, given that I had written them to cancel it the day before.  Yet, the next day I was told it was shipped.  I get the feeling this is a fraudulent company since I have not been able to reach the vendor on any of the contacts that were provided to me.

 

IF I do get an item shipped to me, I plan to "return it to sender" as I don't want this product where I can't get a warranty, etc.  I say IF, because now I'm not sure the company exists at all.  I don't know the best way I can contact Paypal to tell them this information.  The resolution center wasn't clear for this type of transaction.  I really don't have to wait to dispute the charge.  I would like a refund which I asked for an hour after I placed the order when I suspected something was wrong.

 

I'm attaching a screen/shot of Paypal's (or is it Paypal?) information about shipping.ShipmentDetails.pngPage2.png

 

 

1 REPLY 1
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Re: I believe the vendor that I paid for an item through Paypal is fraudulent

The best you can hope for is you Get nothing at all. Then you may get a refund. It happened to me twice. Required tracking for even the smallest package to China is over $60.00 each. I have screen shots of my  purchase with a picture of the item. No refund because I won't spend more money than I paid for the item only to be further ripped off. I am so angry because I am not the only one this has happened to and PayPal is enabling it.