I Need Help applying for a refund from a guest account
lem0ns
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Posted on
Mar-24-2021
04:42 PM
I had made a purchase off of Etsy and I never received the item. The shop and seller are no longer available. I had made the purchase off of a guest account and now need a refund. I am unsure of what to do from now.
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Disputes
1 REPLY 1
kernowlass
Esteemed Advisor
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Apr-05-2021
03:11 AM
If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.
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