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I Need Help applying for a refund from a guest account

lem0ns
Contributor

I Need Help applying for a refund from a guest account

I had made a purchase off of Etsy and I never received the item. The shop and seller are no longer available. I had made the purchase off of a guest account and now need a refund. I am unsure of what to do from now.

1 REPLY 1
kernowlass
Esteemed Advisor

Re: I Need Help applying for a refund from a guest account

@lem0ns 


If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.