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I HAVE BEEN SCAMMED and paypal closed my case

SOLVED
botzdcm
Contributor

I HAVE BEEN SCAMMED and paypal closed my case

Good afternoon paypal community,

 

My case was closed even when I sent the letter from fedex that the item was not sent under my name and not sent/delivered to my address. I already sent this letter from fedex from one of paypal's customer chat. 

 

I need help. Is there anything else I can do? I have been clearly scammed.

 

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1 ACCEPTED SOLUTION

Accepted Solutions
botzdcm
Contributor

Re: I HAVE BEEN SCAMMED and paypal closed my case

UPDATE:

 

Paypal closed the case in my favor. I sent chat with one of their customer service representatives yesterday and re-opened the case. I got an email today that I will be receiving my money back. Thank you Paypal! 

View solution in original post

2 REPLIES 2
botzdcm
Contributor

Re: I HAVE BEEN SCAMMED and paypal closed my case

UPDATE:

 

Paypal closed the case in my favor. I sent chat with one of their customer service representatives yesterday and re-opened the case. I got an email today that I will be receiving my money back. Thank you Paypal! 

View solution in original post

Jmdlm14
New Community Member

Re: I HAVE BEEN SCAMMED and paypal closed my case

How did you get them to reopen it?