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Huge false negative balance


Huge false negative balance

So, I wake up today, login to my account, and I see a balance that is in the negative over $1,000. That's odd, seeing as my balance was 0 when I checked it last night. I am already in a very difficult financial situation, and now this bogus mess. I have tried calling customer service, and I cannot speak to an actual human being. I have no idea what to do, and really don't need the additional stress. What can I or should I do?
Esteemed Advisor

Re: Huge false negative balance


Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: and @AskPayPal for Twitter.

Advice is voluntary.
Kudos / Solution appreciated.