How to withdraw money (banned account)
Controllerman20
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Posted on
Dec-09-2020
07:37 AM
Hello, Paypal closed my account on the 18th May with money in my account. Everything is registered in my name and as far as I am aware all confirmed (address etc). At the time of them closing my account I was told I would need to wait 180 days from my last payment to withdraw the pending funds. That date was mid last month and I still haven't had an email and every time I contact them I get a generic response and no-one answers my question. Has anyone had this before and how long did they have to wait? Also, if anyone has a working phone number for me to speak to a human there that would be really helpful.
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kernowlass
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Dec-09-2020
04:03 PM
Contact options for Paypal at the moment are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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