How to reopen resolve case. Which really isn't resolve
Alisalloyjah
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Posted on
Jul-17-2019
11:54 AM
Need help PayPal is not helping me. I told them about a seller that separated my packages and didn't deliver the complete package. PayPal is telling me it's resolve because the seller state that they deliver it...but I have an email from the seller stating that they divide said package. Need help don't know what to do
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kernowlass
Esteemed Advisor
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Jul-17-2019
12:11 PM
If you filed for non receipt of item then the seller would win as they have trackable proof of delivery.
You should have filed item received but not a descibed ie 1 instead of 2 then you may well have won.
Advice is voluntary.
Kudos / Solution appreciated.
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